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- Seattle, WA
- New York, NY
- San Francisco, CA
- Washington, DC
- Los Angeles, CA
- Houston, TX
- Chicago, IL
- Boston, MA
- San Diego, CA
- Philadelphia, PA
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Alcohol:
Unknown |
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Smoking:
Not Permitted |
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Reservations:
Unknown |
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Accepts:
Cash
MasterCard/Eurocard
Visa |
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Italian Cafe/Pizzaria-style restaurant serving traditional lunch and dinner dishes including soups, salads, sandwiches, pizza, chicken, seafood, veal, pasta, and dessert.
Monday - Thursay 11am - 10pm, Friday and Saturday 11am -11pm, Sunday 12pm - 9pm |
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Found 8 reviews.
Showing: 1 to 6
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Sep 9th, 2005 |
I have dinners at the restaurant from time to time and have noticed exceptional waitering, food, and bussing. Especially recently, waitering is superb, and the pretty busgirl is sweet.
I got my food hot, just the way I love it. After I was done I noticed the manager losing her temper rapidly and the busgirl being pressured so much to do multiple things at the same time. Ah, I would've lost my temper if i was the busgirl. |
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Aug 15th, 2005 |
Here is what Joseph writes:
(Edited as duplicate, please see Joseph's review above)
Here is what my Wife, Aunt and myself write:
"Abuse to employees is disgusting and we shall never eat there again nor recommend Cafe Tivoli to anyone!"
There was this new waitress, Susan, who was sweet and kind and very considerate of her service to us. The table where we were seated was by another woman who was in front of a mirror, so on our own we decided to move to next booth. This poor young girl went to get our drinks and placed our lunch order as we requested. As she was doing that, some other grouchy waitress seats another family in the booth we were seated in orginally. She kindly brings refills for our drinks, and we informed her we moved due to the window. Before she could change her table number on the order, she was being yelled at to get the new table their bread and salads, so they placed an order immediately. Well, all hell breaks loose because the order for that table was mixed up with ours in their computer and she served the wrong lunch to the orginal right table. This girl also was serving a table of about 7 in the meantime as well. She apologized to us with sincerity and we laughed it off because it was our fault for moving without telling her. I just told my wife that more restaurants need waitresses like Susan. I'll tell you the treatment she received from the other waitresses and management is deplorable. No one helped her. We could hear her being talked down to because she asked managament for a void as she tried to explain the wrong order. Our appetites were ruined as well as their reputation with us!
Like Joseph said, yes, the food is good, but treating their staff like an underclass publically is inexcusable and their business will eventually self-destruct. Talk about uncouth people, well, go see for yourself.
One last point, I intend on writing to the real Italian owner and we are boycotting this business who does not in any way value their employees!! Susan, we will never return but if you ever read this, know that your wonderful people skills and sweetness will get you far in life and that Cafe surely doesn't deserve you!! For only 4 days on the job honey, you surpassed most of their wait-staff! Please don't ever lose your smile!" |
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Jan 28th, 2005 |
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The pasta selection is excellent. They offer homemade and boxed pasta. Sauces are also homemade and very good and Mom's handmade Caesar dressing is excelllent. Bread is always hot & fresh. Service has always been very good. |
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Nov 13th, 2004 |
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I work right across the street and we often have retirement or holiday parties here. They will set out a very nice buffet, and they are reasonably priced and great to work with. Our buffet contained plain sauce, meatballs, sausage, pasta, rolls, and veggies. So people could have a vegetarian meal, make a sandwich or pasta dish, or go low carb and eat without the roll or pasta. |
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Sep 8th, 2004 |
We were entertaining with friends this past Monday night, and after having to deal with hearing an obnoxious lady screaming around in the kitchen and out front, we were sitting enjoying our meal and were halfway finished when a lovely roach made way to the wall right next to where we were eating. We told the waiter, who in turn very nicely chased the roach around the window near our table. After catching our unwelcomed guest, the waiter told the obnoxious screaming lady, who I guess is the manager, and her comment to him was "well, they have been spraying every two weeks." Never once did anyone offer an apology, a discount, anything. We simply paid our bill, in total, and left.
The food is normally very good, however without proper customer service, we will never return again. Check the walls before you eat! |
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Feb 13th, 2004 |
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I am Italian and a huge fan of Italian food; however I believe on treating people with the utmost of respect, which was not what I experienced on my night at Cafe Tivoli. The management was horrible!! They were yelling at the waiters left and right as well as the cooks! I couldn't even enjoy my dinner! The food wasn't bad and neither was our waitress, except for the fact that she was completley embarrassed when she brought us a glass of wine and her manager came up and rudely asked her if she carded us. My wife and I are 43 years old! Not only was that embarrassing for us, but I'm sure the waitress was equally embarrassed! I would have given the service at this restaurant a 5 out of 5, however the management was rude, obnoxious, bossy and loud..they receive a 0 from me! Anybody who treats their employees like that deserves to lose their business. If it wasn't for the food and the excellent service, this place would go out of business!! |
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Found 8 reviews.
Showing: 1 to 6
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