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Alcohol:
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Reservations:
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Accepts:
Cash
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| Busy Bee Cafe |
281-331-2298 |
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Found 1 review.
Showing: 1 to 1
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Apr 13th, 2004 |
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My fiance' and I have always had a tradition of going to Busy Bee for early breakfast on weekends--always the one in Alvin. We have some memorable moments at this particular restaurant--as you can see, we named our e-mail account after the restaurant and the day we met--since the day we met, we went on our first breakfast adventure to Busy Bee in Alvin. Many times we have had the same waitress who is never particulary someone we can brag about, but we've always written it off as she was just having a bad night or didn't like her job. We still continued to eat at this restaurant since there are really no other choices of 24 hour restaurants in Alvin. However, this last time we went, we made a vow to each other to never return. On The early morning of Friday, April 9th, myself and my fiance' dined for breakfast at Busy Bee Cafe in Alvin, TX. The waitress took our orders and brought us our food and never returned to fill a drink or to check to see if our order was correct. The order was not correct and our drinks were never re-filled. This was nothing new to us, but instead of getting up to go to the counter to ask for service like we've done in the past, we just grinned and beared it. Upon leaving, I told the waitress, Anita, that we were unsatisfied and asked her if there was some reason she never checked on us or any other customers in the smoking room--I asked her if she hated her job or us. She then became rude with me at which point I asked for a manager. She exclaimed, "I am the manager". When I told her I had a hard time believing a manager would treat a customer like an animal, she then went to the back and brought one of her cooks to the front to pose as a manager. I told the rude waitress it was wrong the way she was treating us and it was wrong to lie. She gave me a comment card and told me to "whine on paper". When I asked for her name, she refused to give it to me. I asked some of the cooks in the back her name and none of them would give it to me. I told her I could not fill out the comment card appropriately without her name and at that point she told me she was calling the police to report that I refused to pay the bill. I explained that I would pay the bill as soon as she gave me her name. To make a long story short, two Alvin Police officers came to the restaurant to settle the matter. She told them they needed to arrest me for not paying the bill. I explained the incident to the officers and told them all I wanted was her name so I could complete the comment card correctly. I didn't even ask for an adjustment on my bill like I should have since our order was incomplete and missing some requested items. One of the officers told me he would never eat at Busy Bee for these very reasons: rude staff members and mediocre food. He understood where I was coming from and asked me to just pay the bill and leave the restaurant since she was not being cooperative. This is what I did with a promise to myself that I would never step foot on this property again. It is sad that one waitress can turn customers away from dining at a restaurant that they previously looked forward to going to. |
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Found 1 review.
Showing: 1 to 1
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